Terms and conditions

Overview

The trade site Luxembourgeois.net© is operated by the company LOL-SCHOOL S.A© with a capital of 61600 € and registered with the Company Register of Luxembourg under the number B167384.

VAT number: LU25344865
 

General terms and conditions of sale

apply exclusively to all registration made on the company Luxembourgeois.net©, for all services offered by Luxembourgeois.net©, unless stated otherwise in writing. These general conditions of sale are those automatically applied to each registration.

As a result, any registration amounts to a tacit acceptance, without reservation, of these terms and conditions.

 

Rates

Only prices displayed at the time of confirmation of registration are guaranteed. However, Luxembourgeois.net© reserves the right to modify those prices, at any time, due to certain economic factors such as taxes and duties, increases in labour costs, special requests from its clients, etc.

All our prices include lessons and teaching materials provided by teachers and are quoted in euro inclusive of VAT.

 

Registration

a. By validating his order every customer automatically accepts our general terms & conditions of sale and this commitment cannot be questioned outside of the cases provided for by the present Terms and Conditions of Sale, such as his statutory right of cancellation.

b. Upon receipt of each registration, Luxembourgeois.net© will send an automated email to the costumer describing the tuition purchased, the price and the VAT contribution. The sending of such confirmation alone commits Luxembourgeois.net©.

c. © Luxembourgeois.net reserves the possibility to refuse a registration for various reasons and has 7 working days to advise its client of the impossibility to grant this registration and request a modification or cancellation.

 

Payment

a. Payment of the totality or first instalment of the price (depending on chosen payment terms) is owed upon registration. Payment must be made via the Paypal© payment website, a highly secure payment tool. Confidential information relative to bank details do not transit through the Luxembourgeois.net© website:

- via debit/credit card: Visa, Mastercard…

- directly via a Paypal account

Learn more about Paypal
 

b. If the payment is not authorized by the bank or credit organisation, Luxembourgeois.net© will consider the sale null and void.

c. Any sum due to Luxembourgeois.net© is subject, from its due date and without the need to send a notice of default, to an interest rate of 1% per month, any started month being due in full.

The interest will also apply at this rate in the event of the revocation of a payment. In this eventuality, the interest will also be calculated from the day following the issue date of the invoice or the confirmation of the order.

An interest equal to 1% per month will also be owed by Luxembourgeois.net© to its clients on all outstanding amounts owed at its due date as described in the present general terms and conditions of sale or within 8 days on the account provided by the client.

Penalty clause

In case of non-payment of a Luxembourgeois.net© invoice or account order made by the customer within a period of eight days from the issuance or shipment, a lump sum equivalent to 15% of the amount with a minimum of 75.00 € for each outstanding invoice or account stopped, will be payable by the customer or by Luxembourgeois.net© for administrative costs, collection, judicial and extra judicial defence statements will be without prejudice to the judicially taxed costs. Therefore, the minimum compensation specified in this Article shall be cumulative and per invoice or account stopped and will be combined.

 

Accounting deadlines

The periods specified in this Article shall be counted in calendar days, not working days.

 

Cancellation

a. Under the provisions of the 14 August 2000 Act on e-commerce, the customer, for any contract concluded by electronic means, has a period of seven working days to withdraw from the contract without giving reasons and without penalty. These periods shall run from the date of conclusion of the contract for services, provided that the customer has not started using the service. This cancellation must imperatively be sent by registered mail to Luxembourgeois.net©. The postmarked letter will serve as proof of the period of 7 working days for withdrawal.

Subject to compliance with this 7 day period, Luxembourgeois.net© will refund, within fifteen days, by bank transfer to the bank account of the client, the amount already paid with the exception of a sum of 35.00 € for administrative costs

b. Students will have the opportunity to cancel a lesson by making the necessary changes in their personal account on www.luxembourgeois.net, no later than 48 hours before the start of the lesson. Subject to compliance with this cancellation period, this lesson may be rescheduled. For any cancellation less than 48 hours before, the lesson will be lost and 1 credit will be subtracted from the customer's lesson credits.
 

Provision of services

a. Each course has a duration of 60 minutes.

b. Students will have the possibility to cancel a lesson by making the necessary changes in their personal account on www.Luxembourgeois.net, no later than 48 hours before the start of the lesson. Subject to compliance with this cancellation period, this lesson may be rescheduled. For any cancellation less than 48 hours before, the lesson will be lost and 1 credit will be subtracted from the customer's lesson credits.

c. To ensure the quality of teaching, the customer agrees that the sessions can be recorded or listened to by a staff trainer from © Luxembourgeois.net for internal use and educational purposes only.

 

Intellectual property and educational materials

a. All exploitation rights are reserved. The content and the name of the Luxembourgeois.net© website (including text, descriptions, software, photographs, illustrations, logos, trademarks, etc.) are protected by the applicable legislation on intellectual property. Under these conditions, nobody else is allowed to use any part of the Luxembourgeois.net© website content without the prior written consent of SA School-LOL.© Luxembourgeois.net trademarks and logos are registered trademarks. Their reproduction is therefore an infringement. 

The entire content of the website is the property of www.Luxembourgeois.net
  

b. The educational content is subject to Luxembourgeois.net’s exclusive copyright and may not be used, even partially, or reproduced for commercial purposes without the prior written permission of Luxembourgeois.net©.

The materials remain the property of Luxembourgeois.net© as long as it has not been paid in full.

c. The www.luxembourgeois.net© website is designed and managed by the LOL-School S.A© company.

All elements of the Luxembourgeois.net© website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks and patents. They are the exclusive property of the company LOL-School S.A©.
 
As a result, the total or partial reproduction of its elements, in any medium whatsoever, their use and their provision to third parties are strictly forbidden and will be systematically prosecuted.

 

Disputes

a. Any claim or dispute concerning the services provided by Luxembourgeois.net© must be made by registered letter with acknowledgment of receipt addressed to Luxembourgeois.net© headquarters. This claim must be made no later than one month (30 days) following the effective end of the lesson.

b. Failing amicable agreement between the parties, any dispute regarding the interpretation or execution of these terms and conditions will be within the exclusive jurisdiction of the Commercial Court of Luxembourg.

 

Warranty and Liability

a. Luxembourgeois.net© assumes no liability for failure to achieve the learning objectives of the student. Luxembourgeois.net© is liable in this regard only by an obligation of means, the student committing to follow diligently and with application his classes and to provide between sessions the necessary work as agreed with the teacher.

b. Whilst doing its best to ensure that each lesson is given by the teacher chosen by its customers when booking the lesson, © Luxembourgeois.net© reserves the right to change the teacher in case of last minute unavailability of the teacher reserved.

c. Luxembourgeois.net© assumes no liability for the accessibility of its website.

 

Costumer data

a. When the user decides to purchase services via the website Luxembourgeois.net©, he is required to disclose his identity, email address, mailing address and any other personal information necessary to the accomplishment of the contract.

b. To this end, Luxembourgeois.net© enables its clients to create a secure account on www.luxembourgeois.net, The client is therefore able to enter the personal details necessary to the proper implementation of his registration. Once those personal details are collected, they will be used by Luxembourgeois.net© to manage the order. This information may also be used for the purpose of communicating, by any means, information relating to the business of Luxembourgeois.net© to its customers.

c. Customers who do not wish to be informed are requested to notify Luxembourgeois.net© by email stating their full name and email or unsubscribe from the mailing list by following the instructions in the email.

d. Luxembourgeois.net© will however not disclose any costumer information to other companies or other organisation providing similar services. Only the company or companies involved in the proper execution of the order will have access to a minimum of information they need to perform their service.

e. Luxembourgeois.net© also keeps personal data to facilitate future orders. At any time the user can view his information and, if necessary, correct it.

The customer agrees to provide accurate information about himself on the © Luxembourgeois.net website.

f. Luxembourgeois.net© guarantees the confidentiality of its customers' personal

information.  Each customer has a right to access and rectify his personal data and can exercise this right by sending an email to the following address: contact@luxembourgeois.net

g. Luxembourgeois.net© reserves the right to keep its customers informed of future teaching courses that may be of interest to them as well as current promotions. Customers who do not wish to be informed are requested to notify Luxembourgeois.net© by email, stating their full name and email or unsubscribe from the mailing list by following the instructions in the email.

h. The customer is responsible for maintaining the confidentiality of the information contained in his account, including by the use of a password, known to him only, including high security. The client agrees to immediately notify Luxembourgeois.net© of any unauthorized use of their password or account or any other breach of security.

 

Login

Enter your e-mail address.
Enter the password that accompanies your e-mail.
Loading